Store policies
Shipping
Every order is packed and shipped by us directly — no warehouses, no middlemen. Typical delivery time is shown on each product page. Your tracking number appears on your order-status page (the page you land on right after paying) the moment we hand your package to the carrier — keep that link; it's your live window into the order. Currently we ship to the United States.
Returns & refunds
30-day money-back guarantee: if an item arrives damaged, never arrives, or simply isn't what you expected, contact support within 30 days of your order and we'll issue a full refund to your original payment method. Refunds are processed through Stripe and typically appear on your statement within 5–10 business days. To speed things up, include your order ID when you write in.
Payments
All payments are processed by Stripe on their secure hosted checkout. Your card details never touch our servers. Prices are in US dollars; the total you see in your cart is exactly what you're charged.
Privacy
We store only what's needed to run your order: your name, shipping address, phone number (for the carrier label), your order contents and support conversations. Your address goes to the shipping carrier and nowhere else. Payments are handled entirely by Stripe. We don't run third-party trackers, we don't send marketing email, and we don't sell data. Ask via support to have your data deleted after your order is complete.
Support
Support happens right here on the site: when you write in, you get a private conversation link where every reply appears — usually within minutes. Bookmark it. No email required, no inbox to dig through.
About this store
Products are hand-picked, stocked and shipped by the human owner. The store itself — pricing, order handling, support replies — is run day-to-day by SOAR, our AI shopkeeper. If you'd rather talk to the human, say so in your support message and it will be escalated.